我們的資源和優勢
Strengths
國際化的醫療團隊 International Medical Team
有一支由來自美國、印度、新加坡、中國大陸、香港、臺灣和澳門等地的專業急救醫生和護士團隊，他們分別在ICU、CCU、航空醫療救援等領域具有多年的實踐經驗，能夠熟練的使用英文、普通話、粵語等語言與患者和客戶交流。所有醫護人員在正式上崗前均經過嚴格的崗位培訓，擁有ACLS等證書。
MedCare is very proud to have a highly experienced team of doctors and nurses from the United States, India, Singapore, the mainland, Hong Kong, Taiwan and Macau. All of them have gained many years of practical experience in ICU, CCU, and air ambulance services, and other fields. They speak fluent English, Mandarin, Cantonese, or other foreign languages, and are able to communicate efficiently with patients and customers. Prior to being assigned to medical assistance jobs, all medical staff have to undergo intensive training, and many have received certificates like ACLS issued by the American Heart Association.
先進的醫療設備 Modern Advanced Equipment
除了具備經驗豐富的專業醫療團隊，先進的醫療裝備也是在醫療救援過程中保障患者生命安全的絕對要件之一。MedCare裝備了目前國際領先的陸路和專用航空救援器材和設備，能夠在必要的時候，全程監護患者的重要生命體征，讓患者穩定、平安地抵達目的地。
Besides experienced medical teams, advanced medical equipment is one of the essential elements for safeguarding patients' lives during medical transports. MedCare has procured the most advanced medical equipment for road and air ambulance services, enabling continuous monitoring of the patient's vital signs and condition throughout the journey, and deliver them to the destination stably and safely.
國際EMS標準 International Emergency Medical Service Protocol
保障患者的生命安全和健康是我們日常工作的最重要指標。我們在2011年率先開始貫徹和執行國際緊急醫療救援標準和操作規範，不僅擁有國際化的醫療團隊，而且建立了嚴格的全員內部培訓體系和操作流程，從而積極化解醫療風險，安全操作，讓客戶體驗到國際水準的服務。
We regard safeguarding the patient's life and health as the bottomline in our daily operations. Covering the gap in emergency medicine development between China and the world, we initiated in 2011 the enforcement of international emergency medical standards and protocols with a globalized medical team following strict full internal training and operating protocols in order to minimize risks and enhace customer experience under safe operations.
核心医院1,000家 | 网络医院20,000家|覆盖200国家和地区
大中華區和全球網路
在國內和國外建立了無縫隙的醫療網路資源，經过资质审核的核心合作医院超过1,000家，延伸网络医院的数量接近20,000家，覆盖了全球200多个国家和地区，能够为客戶提供全球服务和保障。我們的客戶群主要包括海內外保險公司、銀行和信用卡公司、跨國企業、大型中資企業集團、政府和非政府/機構、教育機構和特定的個體消費者群體。鑒於不同類型、不同行業的不同客戶的不同需求，我們更加願意傾聽客戶的聲音，分享我們的專業經驗和醫療資源，為客戶精心設計和量身定做最恰當地解決方案，為這些機構客戶及其員工，以及他們的最終客戶或相關人士提供更為優質的國際化健康和醫療服務，提升其品牌的價值和人文內涵。
MedCare has set up medical service provider networks in China and overseas, which are seamlessly integrated. This network consists of more than 20,000 hospitals covering more than 200 countries and regions and, among them, 1,000 are certified and inspected.Our major target customers include domestic Chinese and overseas insurance companies, banks andcredit card companies, multinational firms, large and medium-sized Chinese enterprises, government andnon-governmental organizations, educational organizations and select individuals. To satisfy the differentneeds of a wide variety of customers, we listen carefully to their needs and expectations and share ourexpertise and medical resources, in order to tailor-make individual solutions for each client. We provideextraordinary international health and medical services to our clients, their employees and their endcustomers or any other related parties. This helps enhance the value and content of their brand names aspeople-caring entities.
24小時報警中心
MedCare分別在香港和深圳設有24小時全球報警中心， 擁有專職的線上醫生和護士以及具有多種語言能力的協调员，为客户提供快速及时的全球紧急救助服务。报警中心为客户提供一系列定制化的增值服务，并实行“一 对一”的客户管理体系，以确保自身的服务质量和效率。。
MedCare has set up 24-hour alarm centers in Hong Kong and Shenzhen. Together with online doctors and nurses, the coordinators, who can manage more than 30 languages, provide customers with prompt emergency assistance services worldwide. Our senior medical and safety experts stand by 24/7 to deal with any emergency cases, while keeping track of advances all over the world. In order to satisfy the customers' needs in enhancing their service quality and customer relations, our 24- hour alarm centers are able to provide customized services as needed, and only one single contact window is created for each client in order to maintain our service quality and efficiency.